AdB-AI · AI coaching for luxury teams
AdB-AI is the AI coaching platform created by Académie de Bernadac for luxury sales and service teams. Staff rehearse real client encounters with an interactive avatar on their phone and receive instant feedback, while managers follow progress against sales results. Built on each brand’s standard, it can be live worldwide in two weeks.
Your situation
A good workshop changes how people work for a few weeks. Then habit, turnover and busy days take over, and the standard drifts back.
After the workshop
There is no safe place to rehearse a difficult client before meeting one.
With new hires
They join every month, long after the last training session.
Across markets
Each country trains in its own way, in its own language.
For managers
No one can see who practises, and who is struggling.
How it works
01
The learner chooses a real-world situation, such as “The Tired Traveller”, built on your brand standard.
02
An interactive avatar plays the client in real time. The learner speaks, as they would in the boutique or at the front desk, and rehearses tone, words and etiquette.
03
Instant results, a detailed analysis and suggestions follow every session. Managers see each person’s progress and recommend the next practice.
Why AdB-AI
Scenarios built on your brand standard, your products and your procedures. Each person practises at their own pace, one to one, without the pressure of a live client.
From one boutique to a whole network, in the teams’ own language, and deployable worldwide. New content follows your collections, procedures and new hires.
Transparent data on who practises, how often and how well, with learning paths per person and progress followed against sales results.
Results with AdB-AI
Example scenarios
Each library is built on your brand standard.
For managers
The manager dashboard follows each person, team and boutique: missions completed, grades and skills, activity over time, when people train, and the items that need attention.
AdB-AI is available in:
And more on request.
AdB-AI can be deployed worldwide. Data is hosted where it is best for you and in line with local law: in China for China, compliant with PDPA for South-East Asia, compliant with the GDPR for Europe. Your company owns its data.
Teams use AdB-AI on WeCom, WeChat or a web browser, as SaaS or in a private cloud.
Two ways to start
The platform on its own
The hybrid programme
Questions
AdB-AI is an AI coaching platform for luxury sales and service teams, created by Académie de Bernadac. Staff practise real client situations with an interactive avatar, receive instant feedback, and managers follow progress per person and per store.
AdB-AI can be set up and launched in two weeks. Bespoke scenario libraries built from your own procedures take longer.
Yes. AdB-AI can be bought on its own, or combined with in-person training by Académie de Bernadac in a hybrid programme.
English, Mandarin, Cantonese, Japanese, Thai, French, Spanish and German, and more on request.
Where it is best for each client and in line with local law: in China for China, compliant with PDPA for South-East Asia and with the GDPR for Europe. The client owns its data.
On mobile phones, through WeCom, WeChat or a web browser. It is available as SaaS or in a private cloud.
See it for yourself
We show you AdB-AI with scenarios from your sector, and how it could work with your brand standard.
